"Reflective action" is a process of ongoing learning from one’s own action. The beauty of reflective action is that it is self-sustaining. Though leaders and managers who are committed to reflective action will certainly benefit from participation in training workshops and coaching sessions, they have access to a life-long process that allows them to learn from any situation they encounter.

 
     
   
     
   
CHANGEWISE
 
 
  Pivotal Conversations: Reflective Action